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Aug 30, 2018

Retail revolution

by Mike Benns - Managing Director

Retail revolution

After my recent article about the demise of the high street, I continued to keep an eye out for how some retailers are looking to buck the trend. Indeed, some online retailers are turning to bricks and mortar stores to do something different. Amazon, the US retail giant, opened its first cashierless stores in January. The stores are equipped with cameras that automatically charge a person's Amazon account for the products they choose.

China's e-commerce titan Alibaba introduced its new retail concept a month earlier, and its services combine Alibaba's assets and local preferences.

The stores are named Hema, which means box horse or, similarly pronounced, hippopotamus - the cute logo of the futuristic retail chain. To say they rip the rule book up and start again would be an understatement.. the best way of describing the concept is to review this series of tweets... enjoy!

We visited inside Alibaba's new retail store, sweeping through China from CNBC.



Retail, Shopper

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